Refund Policy
We want you to be completely satisfied with your SafLove subscription. Here's our refund policy.
Last updated: December 17, 2025
7-Day Money-Back Guarantee
We offer a 7-day money-back guarantee on all new subscriptions. If you're not satisfied within the first 7 days of your initial purchase, contact us for a full refund. This applies only to your first subscription purchase.
Refund Eligibility
- Request must be made within 7 days of initial purchase
- Applies only to first-time subscriptions
- Account must not have violated our Terms of Service
- Refunds are processed to the original payment method
Non-Refundable Items
The following are not eligible for refunds:
- • Subscription renewals after the initial 7-day period
- • Partial subscription periods
- • Virtual gifts, boosts, or other in-app purchases
- • Subscriptions purchased more than 7 days ago
- • Accounts suspended or terminated for policy violations
How to Request a Refund
- 1. Contact our support team via the Contact Us page
- 2. Provide your account email and subscription details
- 3. Explain your reason for the refund request
- 4. We'll process eligible requests within 5-7 business days
Cancellation Policy
You can cancel your subscription at any time. Your subscription will remain active until the end of the current billing period. No refunds will be issued for the remaining time in your billing cycle, but you'll continue to have access to premium features until the period ends.